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Technology Assistance

Enter TracCloud

Technology Assistance

To assist students with the increased technological demands of today's courses, OLS offers help in specific computer applications and technological tools. Current technology assistance offerings include: 

  • Brightspace Help
  • Google Apps
  • Excel
  • Minitab
  • Note Taking Apps 
  • SPSS
  • Ti-84
  • Ti-89

How to schedule a technology assistance appointment on TracCloud

Find Sessions

To browse drop-in sessions or to schedule a one-on-one appointment, visit our online scheduling platform TracCloud.

Enter TracCloud

Supplemental Resources

Citrix Apps

CTS Licensed Software Downloads

DEL (Brightspace) Help and Support 

Penfield Library Equipment Borrowing

SUNY Online Brightspace Help


Please note that technology assistance sessions are focused on the particular piece of technology. A technology assistance tutor will not necessarily be familiar with the content of your course. For help with course content, schedule a tutoring session via TracCloud.