Zoom Office Hours
Zoom office hours are dedicated to supporting faculty by answering questions and addressing issues with Brightspace. No appointments are necessary. To get started please click on the Zoom link below.
Fall 2024 Semester (August 19 - December 13)
Monday: 1:00 pm - 3:00 pm
Wednesday: 10:00 am - noon
Thursday: 1:00 pm - 3:00 pm
Note that Office Hours are canceled on the following days:
- Wednesday, November 6 (No staff available)
- Thursday, November 14 (No staff available)
- Wednesday, November 27 (Thanksgiving break)
- Thursday, November 28 (Thanksgiving day)
JOIN USING ZOOM
If unable to attend the Zoom office hours for Brightspace support, please send an email to [email protected] or submit a ticket directly through TeamDynamix to connect with a member of the DLE Support team.
Alternative Brightspace Support
Visit SUNY Online Support Services Help Desk for daytime, evening and weekend Brightspace support. The SUNY Online Help Desk is available to faculty and students.
Helpful Videos
- Exporting grades from Brightspace into myOswego
- Walking Through Brightspace-Faculty View
- Setting up Zoom in Brightspace
- Setting up RedShelf in Brightpace
- Embedding a YouTube video in Brightspace
- Brightspace training videos
Documentation
- Transferring Final Grades from Brightspace to myOswego
- Brightspace Help at SUNY Oswego
- a guide to using many Brightspace features such as assessments and the gradebook
- Desire2Learn support material
- answers to questions about D2L's products, services, implementation, and more.
Adding/Editing Content
How to Use Modules
Creating an Announcement
Deleting Announcements
Editing Announcements
Reordering Announcements
Creating Hypothesis-Enabled Readings
Setting up Perusall
Adding a Panopto Video in a Content Module
Setting up RedShelf for Pearson Courseware including myLab
Setting up RedShelf
Setting up Zoom
Creating an Assignment
Creating a Quiz (new quiz view)
Understanding Quiz Settings
Understanding Discussion Settings
Adding an Assessment to Content
Setting up Panopto
Grading and Grade Book
Using the Setup Wizard
Creating Categories
Adding a Manual Column in Grades
Linking Graded Activities
Allowing Quizzes to Exceed Maximum Score for Extra Credit
Submit an In Progress Quiz Attempt
Transferring Grades from Brightspace to myOswego
Grading Quizzes
Grading an Assignment
Course Management
Setting up Qwickly Attendance
Using the Date Management Tool
Making your Course Active
Copy Content to Another Course
Copy Individual Content to Another Course
Student Resources
Viewing Feedback from Course Progress Report
Setting up Brightspace Pulse Mobile App
Turnitin Resources
Training Events for SUNY
Book a meeting with Turnitin Customer Success Manager, Leann McArthur
Turnitin Resource site
Additional Information
More detailed information regarding the SUNY DLE project is available from SUNY’s website.