Tips For Filling Out Your Resume

Successful communication is critical in nearly all career fields.

Some work settings may be more listening and verbal (such as in our dining facilities) while others may require some written communication as well (Accounting & Administration, Commissary Office and ID & Dining). No matter what specific job you are doing, our student employees improve their ability to communicate effectively.
 

Because so many jobs involve working in one or more work groups, you must have the ability to work with others in a professional manner while attempting to achieve a common goal.

All our locations rely on teamwork to get the job done. Whether being part of a line crew serving a meal, pulling, boxing, or delivering books for Prepack, or helping with part of a catered event-they all require teamwork to make the effort a success.

Deals with your ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.

One minute you may be asked to proof vouchers, then a customer arrives to turn in tax forms. Students at the Accounting Office and all our locations know how to multitask - switching gears when the situation calls for it.

The ability to relate to your co-workers, inspire others to participate, and mitigate conflict with co-workers is essential given the amount of time spent at work each day.

There is a tremendous difference between merely putting food on a plate, and serving customers their meal with a smile and a few pleasant words.
 

While there is some debate about whether leadership is something people are born with, these skills deal with your ability to take charge and manage your coworkers.

Our student Group Leaders are often called upon to help with additional training of fellow student employees. Their ability to both lead and work alongside their fellow student employees is a well-balanced skill.
 

Deals with your ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed.

Whether determining if the salad bar needs restocking, more patties grilled, or a display tweaked to better present the merchandise, your work with Auxiliary Services strengthens your ability to assess the situation at hand.
 

Involves the ability to find solutions to problems using your creativity, reasoning, and past experiences along with available information and resources.

Whether it is determining how to best serve our customers, how to best address a customer concern, or how to best display the delicious meal just prepared, these skills will be essential to future employment.
 

There is possibly no bigger issue in the workplace than diversity, and job-seekers must demonstrate a sensitivity and awareness of other people and cultures.

SUNY Oswego embraces diversity. Auxiliary Services' student employees work and live among a large, diverse population and they pride themselves on respecting one another and being open to cultural differences.

• Provided training to new student employees
• Collaborated with management and students to achieve common goals
• Maintained a positive environment using teamwork and open communication

• Provided excellent customer service utilizing interpersonal skills
• Cross-trained to serve food, operate cash register, and maintain cleanliness of dining hall
• Displayed ability to multi-task on a daily basis in a fast-paced environment

• Assisted students and faculty using customer-service skills
• Operated cash register and credit card machine to ensure an accurate daily drawer
• Educated students regarding the various functions and options of their ID cards and meal plans
   

• Collaborated as a team member to accomplish tasks in a timely manner
• Focused on interpersonal skills to make customer experiences enjoyable
• Interacted with faculty members, administrators, and staff in a professional, friendly manner

• Worked with a team of students to implement catering needs for on campus events
• Met with event planners prior to events to clarify program and handle additional needs
• Maintained a professional, friendly work environment

• Honed knowledge of accounting procedures, with emphasis on attention to detail
• Prioritized simultaneous responsibilities while completing all tasks by deadline
• Enhanced written and oral communication skills through interaction with colleagues and customers

• Provided excellent customer-service skills while helping students and faculty with their purchases
• Multi-tasked on a regular basis; stocking shelves, operating cash register, and assisting students with class book searches and apparel

• Greeted a variety of people in a professional manner- in person and on the phone
• Handled accounting tasks as assigned
• Processed confidential information in a professional manner