Internal Appeals or Grievances
If a student disagrees with an accommodation decision made by the Office of Accessibility Resources (OAR)—such as when a requested accommodation is denied, terminated or an alternative accommodation is offered—the student must submit a written complaint to the Dean of Students at [email protected] within 10 business days of receiving the decision.
If the student is dissatisfied with how an approved accommodation is being implemented, the student must submit a written complaint to the Director of the Office of Accessibility Resources at [email protected] within 10 business days of receiving the decision. The written complaint should clearly describe the concern, include any relevant supporting information, and may request reconsideration of the accommodation decision. An individual who files a complaint or participates in an investigation will be protected against retaliation.
Upon receipt of the complaint, the Dean of Students or Director of Accessibility Resources will conduct review of the request. The student may submit additional documentation, provide medical clarification or submit a written explanation. The review may involve meeting with relevant parties,including the student, instructors, and treatment providers, as appropriate. Within 10 business days after receipt of the complaint, the Dean of Students or Director of Accessibility Resources will provide the student with a written response that summarizes the findings and explains the rationale for the final determination.