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Students staff standing around Hart halls desk.

Student Staff Positions

Student staff positions within the Residence Life and Housing team can be very rewarding experiences for those who serve in them. We have a variety of positions available, all offering wonderful opportunities to build your leadership skills as well as extend your community of support here at SUNY Oswego.  Students interested in pursuing employment with our department are welcome to review the information included below for additional details.

Student staff positions include:

Resident Assistant

The Resident Assistant (RA) position is a live-in role and one of the principal student leadership opportunities within the residence halls and at the university. The primary responsibility of the RA is to provide general support to students and to facilitate a safe, inclusive community in which students can connect, learn, and thrive. As such, this position requires RAs to provide a significant amount of availability to on-campus students. RA responsibilities are often non-scheduled, spontaneous, and determined by the needs of the students within a community.

The Resident Assistant application for new prospective candidates for the 2025-2026 academic year will be available beginning Friday, December 6th 2024 on oswego.erezlife.com. The application closes Friday, February 7th 2025. For any questions regarding the Resident Assistant position or application/selection process, please contact [email protected].

1. Expectations/Responsibilities
  1. Provide an atmosphere within the residence halls that fosters the development of a community based on consideration, respect, and appreciation of all individuals. 
  2. Develop and support inclusive residential communities under the direction of the residential education model of the department, including, but not limited to intentional student interactions, program development and implementation, bulletin board creation, and facilitation of floor meetings.
  3. Support students in their academic and personal growth. 
  4. Foster an appreciation for the care of and respect for the residential community including maintenance of the physical facilities. 
  5. Promote and develop an environment that is conducive to academic achievement and student success. 
2. Compensation
  • Residential Living Waiver - Each Resident Assistant receives a single room in their assigned community for the duration of their academic year contract. The residential fees for ResNet, Laundry, Fitness, and Break Housing will be included in this waiver.
  • Resident Assistant (RA) Scholarship - Each RA will receive a scholarship applied to their student account to cover the cost of attendance (exclusive of tuition) as follows:
    • Year 1: $1250/semester
    • Year 2: $1450/semester
    • Year 3: $1650/semester 
3. Terms of Employment
  1. The term of this appointment is for one academic year (or one semester if appointment is made in the middle of the academic year), beginning approximately 15 days prior to the official opening of the University and ending the day following commencement.
  2. Resident Assistants are required to be on campus in accordance with the dates of their contract. This includes all training dates, semester openings and closings, and returning early or leaving late for break periods.
  3. Resident Assistants must remain in good standing with the institution. Grade and conduct checks will occur each semester of employment.
  4. Resident Assistants perform on-call responsibilities, including night and weekends, as outlined by Residence Life and Housing. 
  5. Resident Assistants are required to attend regularly scheduled staff and one-on-one meetings with their supervisor. 
  6. Resident Assistants are required to undergo training in many different topical areas including in the administration of NARCAN Nasal spray. This is available at the front desks of each of the residence halls and can be requested by contacting a Residence Hall Director, Assistant Hall Director, or Resident Assistant.
  7. Failure to meet the responsibilities of the position, gross misconduct and/or any violation of College policy may be grounds for personnel action (i.e. warning, employment probation, or termination). 
4. Qualifications

To be considered for employment, candidates must:

  1. Be a full-time student at SUNY Oswego (enrolled in a minimum of 12 credits as an undergraduate student or 9 credits as a graduate student).
  2. Have lived on campus for a minimum of one semester (current transfer students may apply if they have fulfilled this requirement at a previous institution).
  3. Have attained sophomore status by time of appointment. 
  4. Be in good University academic standing (cumulative GPA of 2.4 or higher and semester GPA of 2.0 or higher).* 
  5. Be in good University conduct standing (not currently on Disciplinary Probation or higher).

*Please note: Summer and winter session grades are not included when calculating whether or not an applicant or staff member meets the grade requirements for the position.

Desk Attendant

The Desk Attendant (DA) is a member of the Residence Life and Housing Student Operations Services Staff (SOS Staff). These staff positions are crucial to the daily operations of the residence halls and the Department of Residence Life and Housing. Residence hall front desks will be open from 10 a.m. - 10 p.m. Monday - Thursday, 10 a.m. - 12 a.m. Fridays, 12 p.m. - 12 a.m. Saturdays, and 12 p.m. - 10 p.m. Sundays; with modified hours at times of breaks, openings and closings. The Village front desk will be open 10 a.m. to 10 p.m. Monday - Friday and 12 p.m. - 10 p.m. Saturday and Sunday. Below is a summary of the responsibilities and terms of the position. These are specified in more detail in the SOS Staff Operations Manual, which is available to all SOS staff members.

For complete job descriptions and to apply for a Desk Attendant position, visit oswegosos.erezlife.com.

1. Expectations/Responsibilities
  1. Read and follow provisions of the SOS Staff Operations Manual.
  2. Desk Operation
    • Perform responsibilities as defined in the manual.
    • Enforce security including but not limited to reporting of incidents, checking resident and visitors’ IDs, and key distribution.
    • Collect and distribute campus mail, packages and US mail.
    • Maintain the inventory of all desk equipment (including sign in/out of equipment).
    • Assist the RHD/AHD and SOSC in the implementation and operation of the desk operations.
    • Utilize front desk website in daily operations.
  3. Follow the procedures and operations of the hall’s posting policy.
  4. Serve as a positive role model.
  5. Utilize Sub It Up to clock in and clock out at the beginning and end of each shift.
  6. Attend scheduled SOS staff meetings.
  7. Other duties as assigned.
2. Compensation
  1. Desk Attendants are compensated at a rate of minimum wage per hour.
  2. The University’s Temporary Service Guidelines govern numbers of hours worked during any pay period.
3. Terms of Employment
  1. The academic year constitutes the term of employment.
  2. Desk Attendants may be required to begin work approximately ten days prior to the hall’s official fall opening day and up to ten days prior to Spring semester’s hall opening. Staff may also be required to return early for hall re-opening at the conclusion of breaks.
  3. Desk Attendants are required to attend and participate in all training periods (typically, pre-service training in August and in January, and in-service training sessions scheduled as needed).
  4. Desk Attendants are required to attend regularly scheduled desk staff meetings.
  5. Desk Attendants are required to work weekend shifts periodically.
  6. Desk Attendants will report directly to the SOS Supervisor.
  7. Desk Attendants will receive a performance evaluation each semester.
  8. It is the responsibility of the Desk Attendant to check their final grades online at the end of each semester. If their semester or cumulative GPA falls below 2.00, it is their responsibility to contact the Department of Residence Life and Housing within one week of the date on which grades were posted by the College Registrar.*
  9. Desk Attendants must live in a SUNY Oswego residence hall during the full term of employment.
  10. Failure to meet the responsibilities of the position, gross misconduct and/or any violation of College policy may be grounds for personnel action (i.e. warning, employment probation, or termination).
4. Qualifications

To be considered for employment, candidates must:

  1. Possess a cumulative Grade Point Average of 2.0 or higher and a semester Grade Point Average of 2.0 or higher for the regular semester immediately preceding employment.*
  2. Maintain a 2.0 semester and cumulative Grade Point Average for the duration of employment.*
  3. Live on campus for entire term of employment.
  4. Be able to fulfill the term of employment, including training in August and January.
  5. Not be on Disciplinary Probation. Conduct records will be checked for all applicants.

*Please note: Summer and winter session grades are not included when calculating whether or not an applicant or staff member meets the grade requirements for the position.

Recycling Technician

The Recycling Technician (RT) is a member of the Residence Life and Housing Student Operations Services Staff (SOS Staff). These staff positions are crucial to the daily operations of the residence halls and the Department of Residence Life and Housing. The role of the Recycling Technician is to oversee and enforce the Residence Hall Recycling Program in accordance with the Oswego County Recycling Program. Below is a summary of the responsibilities and terms of the position. These are specified in more detail in the SOS Staff Operations Manual, which is available for all Recycling Technicians.

For complete job descriptions and to apply for a Recycling Technician position, visit oswegosos.erezlife.com.

1. Expectations/Responsibilities
  1. Read and follow provisions of the& SOS Staff Operations Manual.
  2. Recycling Room Operation
    • Open Recycling Room during designated hours.
    • Collect recycling from residents of the building  during assigned mobile recycling shifts.
    • Monitor sorting of recyclables and trash.
    • Educate residents of correct recycling categories and procedures.
    • Sort bags/boxes left in the hallway outside of the Recycling Room so that all materials are in the appropriate containers and attempt to ID the person(s) responsible. Report the incident for the RHD/AHD if identification is accomplished.
    • Replace bags that are full or half-full of heavy items such as magazines, newspapers, and office paper.
    • Tie off full bags and place them in the appropriate location.
    • Be sure that at the end of each shift all containers have new bags, the room is locked, and the key is returned to the front desk.
  3. Follow the procedures and operations of the hall’s posting policy.
  4. Serve as a positive role model.
  5. Utilize Sub It Up to clock in and clock out at the beginning and end of each shift.
  6. Attend scheduled SOS staff meetings when requested.
  7. Other duties as assigned.
2. Compensation
  1. Recycling Technicians are compensated at a rate of minimum wage plus 50 cents per hour.
  2. The University’s Temporary Service Employment Guidelines govern numbers of hours worked during any pay period.
3. Terms of Employment
  1. The academic year constitutes the term of employment.
  2. Recycling Technicians may be required to begin work up to one week prior to the hall’s official fall opening day and up to one week prior to Spring semester’s hall opening.
  3. Recycling Technicians are required to attend and participate in all training periods (typically, pre-service training in August and in January, and in-service training sessions scheduled as needed).
  4. Recycling Technicians report directly to the SOS Supervisor.
  5. Recycling Technicians must live in a SUNY Oswego residence hall during the full term of employment.
  6. Recycling Technician’s will receive a performance evaluation each semester.
  7. It is the Recycling Technician’s responsibility to check their final grades at the end of each semester. If their semester or cumulative GPA falls below 2.00, it is their responsibility to contact the Department of Residence Life and Housing within one week of the date on which grades were posted by the College Registrar.*
  8. Failure to meet the responsibilities of the position, gross misconduct and/or any violation of College policy may be grounds for personnel action (i.e. warning, employment probation, or termination).
4. Qualifications

To be considered for employment, candidates must:

  1. Possess a cumulative Grade Point Average of 2.0 or higher and a semester Grade Point Average of 2.0 or higher for the regular semester immediately preceding employment.*
  2. Maintain a 2.0 semester and cumulative Grade Point Average for the duration of employment.*
  3. Live on campus for entire term of employment.
  4. Be able to fulfill the term of employment, including training in August and January.
  5. Not be on Disciplinary Probation. Conduct records will be checked for all applicants.

*Please note: Summer and winter session grades are not included when calculating whether or not an applicant or staff member meets the grade requirements for the position.

Student Assistant

The Student Assistant is located in 303 Culkin Hall. This position consists of 10–20 working hours per week Monday–Friday 8am–4:30pm. Work schedules will be based on your availability around your class schedule. Summer hours may be available.

For complete job descriptions and to apply for a Student Assistant position, visit oswegosos.erezlife.com.

Student Operations Services Coordinator

The SOS Coordinator (SOSC) is a member of the Residence Life and Housing Student Operations Services Staff (SOS Staff). These staff positions are crucial to the daily operations of the residence halls and the Department of Residence Life and Housing. Residence hall front desks will be open from 10 a.m. - 10 p.m. Monday - Thursday, 10 a.m. - 12 a.m. Fridays, 12 p.m. - 12 a.m. Saturdays, and 12 p.m. - 10 p.m. Sundays; with modified hours at times of breaks, openings and closings. The Village front desk will be open 10 a.m. to 10 p.m. Monday - Friday and 12 p.m. - 10 p.m. Saturday and Sunday. Below is a summary of the responsibilities and terms of the position. These are specified in more detail in the SOS Staff Operations Manual, which is available to all SOS staff members.

For complete job descriptions and to apply for a Student Operations Services Coordinator position, visit oswegosos.erezlife.com.

1. Expectations/Responsibilities
  1. Read and follow provisions of the SOS Staff Operations Manual.
  2. Desk Operation
    • Perform responsibilities as defined in the manual.
    • Enforce security including but not limited to reporting of incidents, checking resident and visitors’ IDs, and key distribution.
    • Collect and distribute campus mail, packages, and US mail.
    • Maintain the inventory of all desk equipment (including sign in/out of equipment).
    • Assist the RHD/AHD in the implementation and operation of the desk operations.
    • Utilize front desk website in daily operations.
    • Assist in maintaining forms used at the desk.
    • Assist in establishing and maintaining an inventory of keys.
    • Assist with payroll paperwork on a biweekly basis.
  3. SOS Personnel
    • Assist in the recruitment and selection of all SOS staff in accordance with established University hiring practices.
    • Assist in developing and delivering training and orientation programs to SOS staff.
    • Assist in developing the desk work schedule including vacation periods (long weekends).
    • Assist with evaluation and feedback of SOS members’ performance to primary supervisor.
    • Provide coverage for missed SOS shifts, except when SOS Coordinators academic class schedule prohibits.
  4. Hall Wide
    • Assist RHD/AHD in the management and administration of the residence hall, including maintenance and custodial concerns.
    • Assist RHD/AHD in the implementation and operation of the hall’s posting policies and procedures.
  5. Serve as a positive role model.
  6. Utilize Sub It Up to clock in and clock out at the beginning and end of each shift.
  7. Attend and participate in all scheduled SOS staff meetings.
  8. Other duties as assigned.

 

2. Compensation
  1. SOS Coordinators are compensated at a rate of minimum wage plus .50 cents. This difference in hourly rate reflects remuneration for the additional time necessary to complete the SOS Coordinators duties.
  2. The College’s Temporary Service Employment Guidelines govern the number of hours worked during any pay period.
3. Terms of Employment
  1. The academic year constitutes the term of employment.
  2. SOS Coordinators may be required to begin work up to ten days prior to the hall’s official Fall opening date and ten days prior to Spring semester’s hall opening. Staff may also be required to return early for hall re-opening at the conclusion of breaks.
  3. SOS Coordinators are required to attend and participate in all training periods (typically, pre-service training in August and in January, and in service training sessions scheduled as needed) and may be required to facilitate training sessions.
  4. SOS Coordinators are required to attend and potentially facilitate regularly scheduled staff meetings.
  5. SOS Coordinators report directly to the SOS Supervisor.
  6. SOS Coordinators may be required to work weekend shifts periodically.
  7. SOS Coordinators must live in a SUNY Oswego residence hall during the full term of employment.
  8. It is the responsibility of the SOS Coordinator to check their final grades online at the end of each semester. If their semester or cumulative GPA falls below 2.00, it is their responsibility to contact the Department of Residence Life and Housing within one week of the date on which grades were posted by the College Registrar’s office.*
  9. SOS Coordinators will receive a performance evaluation each semester.
  10. Failure to meet the responsibilities of the position, gross misconduct and/or any violation of College policy may be grounds for personnel action (i.e. warning, employment probation, or termination).
4. Qualifications

To be considered for employment: 

  1. Candidates must possess a cumulative Grade Point Average of 2.0 or higher and a semester Grade Point Average of 2.0 or higher for the regular semester immediately preceding employment.*
  2. SOS Coordinator must maintain a 2.0 semester and cumulative Grade Point Average for the duration of employment.*
  3. A minimum of one semester employment as a Desk Attendant at SUNY Oswego is required; two or more semesters of DA employment preferred.
  4. Applicants must be able to fulfill the entire term of employment (full academic year), including training in August and January.
  5. SOS Coordinators must be in good conduct standing at SUNY Oswego.
  6. SOS Coordinator must live on campus for entire term of employment.

*Please note: Summer and winter session grades are not included when calculating whether or not an applicant or staff member meets the grade requirements for the position.

Summer Staff Positions

Resident Assistant

The Summer Resident Assistant is a member of the Residence Life and Housing Summer Operations team. These staff members are crucial to the daily operations of summer conference and housing program. The summer school residence hall is open to students who are enrolled in summer sessions or in the EOP program. The Summer RA is responsible for the execution of both the summer housing program and the conference program and performs various tasks to support the overall summer operation of our department. Below is a summary of the responsibilities and terms of the position.

1. Expectations / Responsibilities
  1. Participate in a pre-service training program during the spring 2024 semester and on-going training and/or meetings during the term of employment.
  2. Perform on-call responsibilities as directed by the Summer School Residence Hall Director.
    • Remain in the building between the hours of 8:00 p.m. to 8:00 a.m.
    • Respond to calls including emergencies and direct evacuation procedures as needed.
    • Complete rounds at least twice a day and serve as a resource person to students and conference attendees while on call.
    • Perform other duties as assigned.
  3. Perform programming and community enrichment activities as assigned for summer school.
    • Plan one social event for all summer school residents during the summer term. This will be part of a weekly event schedule.
  4. Perform administrative tasks associated with the housing of summer school students.
    • Check-in/out procedures and complete RCRs.
    • Make sure room assignments are ready for summer school/EOP students.
    • Plan and execute floor meetings, create door decorations for student rooms, and create bulletin boards for the floor.
  5. Perform functions associated with desk operation in the building.
    • Work paid desk hours in the summer school building and the conference buildings.
    • Staff schedules must have availability to cover desk shifts as needed.
  6. Perform tasks in summer school residence halls as directed by the Summer Residence Hall Director.
    • Perform on-call responsibility in the conference hall(s).
    • Remain overnight in a conference hall if a staff presence is needed.
    • Serve as the liaison between conference participants and the Summer Residence Hall Director
    • Provide positive customer service.
    • Complete paperwork, organize the desk, keys, equipment as well as other tasks as assigned.
    • Sort, separate, and distribute mail for summer school students and forward mail to students who have left campus.
  7. Perform administrative tasks associated with the housing of conference guests.
    • Prepare check-in packets.
    • Prepare rooms, including dropping linens and/or making beds as needed.
    • Prepare fliers, posters, and informational signs.
    • Check-in/out conference guests.
    • Conduct key audits at the close of each conference.
2. Terms of Employment
  1. The Summer RA position is a full summer commitment.
  2. Summer RAs must work the dates listed in the contract.
    • Staff will provide 15 hours per week of availability.
    • Outside employment cannot exceed 14 hours per week if working on campus or 20 hours per week if working off campus. All outside employment must have the approval of the Summer Hall Director.
    • Staff will move into the summer school building no later than noon on Saturday, May 11, 2024.
    • Final date of employment is Sunday, August 11, 2024. Staff must vacate their summer assignment by the date designated by the Summer Hall Director.
  3. Failure to meet the responsibilities of the position, misconduct and/or any violation of college policy may be grounds for personnel action (i.e., warning, employment probation, or termination) and this may impact future employment.
  4. Vacation
    • 10 days away during the term of employment.
    • Time away may not be granted during high volume periods. Staff are required during Reunion Weekend.
3. Qualifications
  1. Must be a student at SUNY Oswego prior to any period of employment.
  2. Completed a minimum of 24 semester hours at time of employment.
  3. Must have a Cumulative Grade Average of 2.00 and a semester average of 2.00 beginning with the semester prior to this appointment. At no point can either average be below 2.00.
  4. In order to be eligible you must be a current RSS/SOS member with availability for all 4 summer sessions (May 11–August 11, 2024).
  5. Applicants cannot be on Disciplinary Probation at the time of appointment or during employment and are subject to academic and conduct checks prior to appointment.
4. Compensation
  1. A single room waiver for the term of employment.
  2. A Summer meal plan for each session will be provided.
  3. All conference related work and summer school desk hours will be paid at minimum wage, which is currently $15.00 per hour.
Student in front of Hewitt hall.

“I truly enjoy being a Resident Assistant because it gives me the opportunity to make a positive impact on residents' lives, especially during challenging times. There’s nothing more rewarding than seeing a resident smile after I’ve been able to offer a solution that helps them. Knowing that I played a role in easing their stress and making their experience a little better is incredibly fulfilling. It’s moments like these that make being an RA so meaningful to me”

Student wearing a res life polo.

I enjoy my role as a Resident Assistant because it has been instrumental in my personal and professional development. As an introvert, I have gained valuable knowledge in public speaking and communication while connecting with a diverse group of residents. Additionally, as an international student, I have the unique opportunity to share my own experiences and cultural background . This position has enhanced my understanding of different perspectives and allowed me to foster a supportive community. I have developed important leadership skills and communication skills that will be essential for my future career as a social worker. This experience has deepened my passion for helping others, aligning perfectly with my career goals and inspired me to create inclusive environments where everyone feels valued and heard.

Student wearing a res life polo.

In my first year here, my RAs had an incredibly positive impact on both my wellbeing and growth. From then, I always wanted to have the same impact on residents and improve their quality of life here at Oswego. My favorite part of the job is getting to know so many people, residents and coworkers alike.

Student sitting on a bench.

Being a resident assistant enables personal growth and pushes me out of my comfort zone to do better in all aspects. I strive to do right as my first RA once did for me.

 

 

Student standing wearing a black RA polo.

I've loved my time as an RA because I've had the opportunity to meet and work with so many wonderful people. I also get to see the direct impact of my efforts in the role through the lives of both my co-workers and my residents.

Being a resident assistant enables personal growth and pushes me out of my comfort zone to do better in all aspects. I strive to do right as my first RA once did for me.

Student sitting on stairs wearing an RA hoodie.

Being an RA is a way to influence people's college experience. It's an opportunity to create an environment a person could look forward to after classes.

Student wearing a white RA polo.

The best part of being an RA is knowing I am impacting those around me, and it has strengthened my skills that employers will look for.

Contact Us

303 Culkin Hall

315-312-2246

[email protected]

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