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Grievance Procedure

Grievance Procedure for Students

If a student feels they have been treated unfairly regarding access and accommodations, they are encouraged to follow the procedures outlined below. Before initiating the formal complaint procedure, it is recommended the student make every attempt to resolve the issue informally.

Students should follow the following steps to file an informal complaint.

Informal Complaint

  1. The student should first discuss their concern with the Director of Accessibility Resources unless extenuating circumstances prevent this.

    Office of Accessibility Resources

    155 Marano Campus Center  

    access@oswego.edu 315-312-2943

  2. If the discussion does not resolve the concern, the student may then speak with the SUNY Oswego ADA Compliance Officer.

    Office of Diversity and Inclusion

    710 Culkin Hall

    Starr.Wheeler@oswego.edu 315-312-3872 

  3. If the consultation with the ADA Compliance Officer and the Director of Accessibility Resources does not result in a satisfactory outcome, the student may file a formal complaint with the Affirmative Action Officer.

 

Students should follow the following steps to file a formal complaint.

Formal Complaint

Students who believe they have experienced discrimination on the basis of disability, and have been unable to arrive at a mutually acceptable resolution with the designated campus contacts and appropriate personnel, may file a formal grievance with the Affirmative Action Officer. The full procedures for students wishing to file a discrimination grievance are identified in the SUNY Oswego Non-Discrimination Policy (opens link in new tab).

A Formal Complaint of Alleged Discrimination (opens link in new tab) must be filed within 90 calendar days following the alleged discriminatory act or 90 days after a final grade is received. The complaint must be sent directly to the Affirmative Action Officer.

Anneke McEvoy, Affirmative Action Officer 

Diversity Equity and Inclusion 

106A Culkin Hall 

Anneke.McEvoy@oswego.edu

The complaint must include all informal actions that have been completed. Once all information is reviewed by the Affirmative Action Officer a formal complaint will be started. The Affirmative Action Officer will respond to the student within a reasonable amount of time and will work with all involved parties and the Director of Accessibility Resources and ADA Compliance Officer to provide a satisfactory resolution to the student.

Although a student is encouraged to resolve complaints through the informal complaint process, they have the right to file a grievance with the Office of Civil Rights (OCR) at any time. The Statute of Limitations for filing a complaint with OCR is 180 days from the time the incident occurred.

Members of the University community may file a complaint as directed above and/or with the Office of Civil Rights, using OCR’s online complaint form (opens link in new tab), or via mail:

Office for Civil Rights (OCR) New York Office 

U.S. Department of Education 32 Old Slip, 26th Floor New York, NY 10005-2500 

Telephone: (646) 428-3800 Fax: (646) 428-3843 E-mail: OCR.NewYork@ed.gov

 

Pursuant to State University of New York policy, SUNY Oswego’s Non-Discrimination Policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law.