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FAQ

The Registrar's Office is here to help! Below are some common questions and helpful information. If you can’t find what you’re looking for or have additional questions, please contact us.

General Questions

How do I add/drop/change my Major and/or minor?

To declare or add a major/minor, students need to discuss the request with the appropriate academic department(s). Declared students (who already have a major) should speak with their Major 1 advisor before adding, changing or dropping a major or minor. The Request to Declare or Change a Major and/or Minor can be submitted in myOswego on the Student Records Tab. This becomes available to new students on the first day of classes.

Where is my transfer credit?

Most transfer evaluation happens in Admissions. Transfer work evaluated in the Registrar's Office happens within 5 business days of the receipt of the transcript. If there are problems, we will contact you via your Oswego email address. On your transcript, transfer course work appears in the left column as a lump-sum earned credit hours. In Degree Works, transfer credit will appear with a 'T' preceding the letter grade.

Why do you need my SSN?

Generally speaking, the Registrar's Office has no need for this information other than for verifying who you are. However, having an incorrect or no SSN on file will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. It can also prevent issuance of tax information.

How do I update my SSN?

Bring your Social Security Card and a photo ID to the Registrar's Office (301 Culkin Hall) and fill out a Name/SSN Change Form. Please email [email protected] to make arrangements for dropping off the form.

How do I update my address?

Student addresses can be viewed and updated on the Personal Information tab in myOswego . Lack of a home address will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. Paper copies of important notifications, such as academic actions, are also mailed to home addresses. 

  • Incoming students should contact the Office of Admissions (315.312.2250) to update their address.
  • Faculty and staff should contact Human Resources (315.312.2215) to update their address.
  • Alumni should make address changes from OsweGoConnect or by contacting the Office of Alumni and Parent Relations (315.312.2258).
My legal name has changed, how do I update my records?

Bring the appropriate required documentation to the Registrar's Office, 301 Culkin Hall, and complete a Name/SSN Change Form. Please email [email protected] to make arrangements for dropping off the form. 

Required documentation U.S. citizens and permanent residents:

  • Marriage license, divorce decree or court order AND
  • an updated Social Security Card reflecting the new legal name

International Students who are not permanent residents:

  • Passport AND
  • other official ID or documentation (e.g. marriage license) reflecting the new legal name
How do I submit a question or complaint?

Student questions or complaints can be directed to the Registrar's Office via phone (315.312.2136), email ([email protected]) or walk-in at 301 Culkin Hall.

How do I cancel, drop, or withdraw from a course?

Contact

Phone: 315.312.2136

Email: [email protected]

Office Hours

Mon-Fri 8 am–4:30 pm 
Phone Availability: Mon–Fri, 8:15 am–4:15pm

Mailing Address

Registrar's Office
301 Culkin Hall
7060 State Route 104
Oswego, NY 13126