Skip to main content

FAQ

The Registrar's Office is here to help! Below are some common questions and helpful information. If you can’t find what you’re looking for or have additional questions, please contact us.

General Questions

How do I add/drop/change my Major and/or minor?

To declare or add a major/minor, students need to discuss the request with the appropriate academic department(s). Declared students (who already have a major) should speak with their Major 1 advisor before adding, changing or dropping a major or minor. The Request to Declare or Change a Major and/or Minor can be submitted in myOswego on the Student Records Tab. This becomes available to new students on the first day of classes.

Where is my transfer credit?

Most transfer evaluation happens in Admissions. Transfer work evaluated in the Registrar's Office happens within 5 business days of the receipt of the transcript. If there are problems, we will contact you via your Oswego email address. On your transcript, transfer course work appears in the left column as a lump-sum earned credit hours. In Degree Works, transfer credit will appear with a 'T' preceding the letter grade.

Why do you need my SSN?

Generally speaking, the Registrar's Office has no need for this information other than for verifying who you are. However, having an incorrect or no SSN on file will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. It can also prevent issuance of tax information.

How do I update my SSN?

Bring your Social Security Card and a photo ID to the Registrar's Office (301 Culkin Hall) and fill out a Name/SSN Change Form. Please email [email protected] to make arrangements for dropping off the form.

How do I update my address?

Student addresses can be viewed and updated on the Personal Information tab in myOswego . Lack of a home address will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. Paper copies of important notifications, such as academic actions, are also mailed to home addresses. 

  • Incoming students should contact the Office of Admissions (315.312.2250) to update their address.
  • Faculty and staff should contact Human Resources (315.312.2215) to update their address.
  • Alumni should make address changes from OsweGoConnect or by contacting the Office of Alumni and Parent Relations (315.312.2258).
My legal name has changed, how do I update my records?

Bring the appropriate required documentation to the Registrar's Office, 301 Culkin Hall, and complete a Name/SSN Change Form. Please email [email protected] to make arrangements for dropping off the form. 

Required documentation U.S. citizens and permanent residents:

  • Marriage license, divorce decree or court order AND
  • an updated Social Security Card reflecting the new legal name

International Students who are not permanent residents:

  • Passport AND
  • other official ID or documentation (e.g. marriage license) reflecting the new legal name
How do I submit a question or complaint?

Student questions or complaints can be directed to the Registrar's Office via phone (315.312.2136), email ([email protected]) or walk-in at 301 Culkin Hall.

How can I see my grades?

SUNY Oswego does not mail grade reports. Fall, Winter, and Spring semester grades are posted all at once in myOswego. Summer grades are posted at the end of each Summer session. To view your grades, login to myOswego and follow these instructions:

  • Locate the Student Records tab
  • Select Student Profile
  • Select either the View Grades or Academic Transcript link
What does a grade of 'Z' mean?

A grade of 'Z' means the instructor did not submit a grade before the deadline. The instructor will need to update and submit it later.

How do I cancel, drop, or withdraw from a course?

Degree Works

Where can I see my Degree Works audit?

Access Degree Works from your Student Profile on the Student Records tab of myOswego.

Do I need to run a new audit?

No. Student information in Degree Works is refreshed overnight, every night. “Audit date” reflects the last time any new data (majors, grades, registration, advisors, etc.) were loaded. If updated data were loaded since the last time you looked at Degree Works, a fresh audit will automatically run and “Audit date” will show today’s date.

Where are my electives / learning agreement?

Learning Agreements and Electives taken under advisement will show when the information has been forwarded to the Registrar’s Office by your Advisor. Please make these arrangements as early as possible to avoid graduation delays.

Why do I see a completed requirement with “< 4 credit equiv”?

This appears when a transfer-equivalent course with fewer than 4 credits is applied to a 4-credit requirement. It’s important to note, as you may need additional credits to meet the overall credit-hour requirements of the major/minor.

Why do I see “Still Needed: 0–1 credits”?

Some requirements have a credit range, such as 3–4. If a 3-credit course fulfills the requirement, you may see this remainder advice; the green checkmark indicates the requirement is fulfilled.

Why don’t the “credits applied” equal what I see on my transcript?

Not all transcript credits count toward degree completion. For example, MAX courses do not apply. BA degrees also have a limit of 54 hours allowed within the major discipline. Additional coursework will continue to appear on the transcript but will be placed in “Not Counted” on the degree audit.

What is the “Not Counted (exceeds limit)” area?

Courses/credits that exceed specific limits and do not count toward degree progress appear here. Examples include MAX classes, audit/*graded courses, credits beyond 54 in-discipline for BA degrees, excess credit by exam (AP, CLEP, etc.), excess transfer credit, excess lower-division (100/200 level) classes, and TNS (Transcript Not Submitted) grades.

What is the difference between “Electives — degree applicable” and “Electives — not degree applicable”?

Undergraduate degrees typically require 120 credits, including General Education and Major requirements. If GenEd requires 30 credits and the major requires 60, there is room for about 30 elective credits that are degree-applicable. Credits beyond that, which do not fulfill GenEd or Major requirements, go to “not degree applicable.”

The number of degree-applicable elective credits can change. For example, a single course that fulfills both a GenEd and Major requirement could increase degree-applicable elective space (e.g., to 33 credits). In-progress courses listed under “Electives — not degree applicable” may signal limited degree progress and may not count toward Financial Aid eligibility.

I’m a Degree Candidate; is 98% good?

Yes. 98% on the Requirements “speedometer” is exactly what you want to see. Your audit should be full of green (complete) and blue (in-progress/pre-registered) indicators. If you successfully complete the in-progress/pre-registered coursework, you will be 100% to graduate.

Contact

Phone: 315.312.2136

Email: [email protected]

Office Hours

Mon-Fri 8 am–4:30 pm 
Phone Availability: Mon–Fri, 8:15 am–4:15pm

Mailing Address

Registrar's Office
301 Culkin Hall
7060 State Route 104
Oswego, NY 13126