CTS Organizational Chart, December 2025 (PDF)
CTS Help Desk
26 Lanigan Hall | 315.312.3456 | [email protected]
To obtain contact information for our staff, please visit the People Search directory.
Administrative Staff
Nicole Decker - Chief Technology Officer
27A Lanigan Hall | 315-312-6083 | [email protected]
Tammy Reitz - Administrative Assistant
108 Culkin Hall | 315-312-6278 | [email protected]
Kris Flett - Administrative Assistant
26 Lanigan Hall | 315-312-3055 | [email protected]
Infrastructure and Security
Greg Fuller - Associate Director of Infrastructure and Security
37A Lanigan Hall | 315-312-5750 | [email protected]
Ward Andres - Information Security Technician
Tyler Spaulding - Information Security Technician
Carlo Bell - Infrastructure Support Professional
Matt Brooks - Infrastructure Support Professional
Brandon Canale - Telecommunications Coordinator
Jason Waloven - Telecommunications Technician
Jonathan Fargo - Network Manager
Michael Schifano - Network Technician
Christine Sweet - Lead Network Technician
Instructional Support
Tyrone Johnson Neuland - Assistant Director of Instructional Support
29B Lanigan Hall | 315-312-5701 | [email protected]
Bob Hageny - ATC Operations Manager, Lanigan Building Manager
Justin Norman - Instructional Support Technician
Chuck Perkins - Instructional Support Technician
Matthew Michaelis - Instructional Support Technician
Enterprise Solutions
Eric Goodnough - Assistant Director of Enterprise Solutions
107 Culkin Hall | 315-312-2504 | [email protected]
John Callan - Senior Programmer/Analyst
John Familo - Senior Programmer/Analyst
Kaylyn Jones - CRM Analyst
Sheila Sicilia - Lead Programmer/Analyst
Dan Truong - Programmer/Analyst
Dan Laird - Project Manager and Media Specialist
Carrie Mocyk - Learning Support Specialist
Client Support
David Kahn - Interim Assistant Director of Client Support
26A Lanigan Hall | 315-312-6383 | [email protected]
Ed Mariano - Senior Desktop Support Technician
Aaron Pratt - Lead Desktop Support Technician
Nick Sperduti - Desktop Support Technician
Dustin O'Neil - Technology Support Professional, Penfield Library
Jon Goodsell - Technology Support Professional, College of Education, Health, and Human Services
Kevin Crouch - Technology Support Professional, Shineman Center and Rice Creek
Jen Helstein - Technology Support Professional, College of Business and Entrepreneurship
Amanda Odin - Help Desk Coordinator
Tanner Ewry-Jensen - Help Desk Support Specialist
Megan Swartwood - Help Desk Support Specialist