Nicole Decker

Nicole Decker serves as the interim Chief Technology Officer at SUNY Oswego, providing strategic leadership during a critical period of technological transition. A dedicated campus leader and proud alumna, Nicole brings nearly three decades of experience in higher education technology, with deep expertise in client services, enterprise systems, and cross-functional collaboration.

Nicole began her career at SUNY Oswego in 1996 as an academic systems programmer and later worked as a network administrator. Over the years, she has held increasingly senior roles within Campus Technology Services, most recently serving as Associate Director for Client Support and Communication. In this role, she has led a wide range of technology support services including the Help Desk, desktop support, computer labs and classroom systems, the digital learning environment (DLE), and the inclusive access program. She also oversees communication, project management, and training initiatives that help faculty and staff leverage technology effectively.

As interim CTO, Nicole provides essential continuity and leadership while the university searches for a permanent successor. She collaborates closely with campus stakeholders, acts as a consultant on innovative solutions, and continues to serve as departmental liaison to the Office of Communications and Marketing.

Nicole holds a B.S. in Applied Mathematics and a B.A. in Computer Science from SUNY Oswego, as well as an M.A. in Communications from Southern New Hampshire University. She has also taught CSC 101 and remains committed to supporting technology in teaching and learning.

In recognition of her outstanding service, Nicole received the SUNY Chancellor’s Award for Excellence in Professional Service in 2013.