Sarah Bonzo
Talk Title: You Can’t Fix What You Don’t See
Associate Professor and Department Chair, Marketing and Management Department, College of Business and Entrepreneurship, SUNY Oswego
Sarah Bonzo, Ph.D. is Chair of the Marketing and Management Department and an Associate Professor in the School of Business at the State University of New York at Oswego, where she teaches in the MBA in Healthcare Administration, consistently ranked as New York’s top public online MBA program. She earned her doctorate in Industrial and Operations Engineering from the University of Michigan and previously served as Director of Transformation Management at Rochester Regional Health.
Her teaching and consulting focus on applying the principles of operations management, patient flow, and design thinking in practical ways. Whether working with students, health systems, or corporate partners, Sarah emphasizes application and coaching, helping people see problems more clearly, test solutions quickly, and build the leadership skills needed to create meaningful improvement.