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Transcripts and Replacement Diplomas

An official academic transcript includes all undergraduate and graduate coursework completed at SUNY Oswego. Transcripts can only be released at the student’s request. Lost or damaged your diploma? Request a replacement or duplicate diploma online. For international document authentication, see the Apostille process, outlined below.

Need to submit transcripts to SUNY Oswego? Visit Submitting Transcripts for instructions.

Summer Hours

The Registrar's Office operates remotely on Fridays from June 6 to August 8. Any print-and-mail transcript orders placed after 8:30 a.m. on Thursday or anytime on Friday will be processed the following Monday.

Holds and Restrictions

Students with holds on their accounts may be blocked from requesting official transcripts and replacement diplomas. Please review your hold status via Hold Information and clear any issues before ordering.

Ordering Transcripts via Parchment

SUNY Oswego uses Parchment to process official transcript requests. Students may request transcripts 24/7 online.

Parchment

Cost and Payment

Each transcript costs $7 and must be paid by credit card. Additional charges may apply for expedited or special delivery options. Parchment uses secure encryption to protect your data.

Note: Transcript orders must be fully authorized and completed before delivery can begin.

Ordering Features

Please note: If you send a PDF transcript to yourself, it will be considered unofficial. To ensure your transcript remains official, always send it directly to the intended recipient.

  • Submit requests online 24/7.
  • Receive email updates about processing and delivery.
  • Upload attachments during the order process. Be sure to complete any required student sections before uploading. The Registrar’s Office will complete institutional fields, if needed.
  • Check your order status online.
  • Some orders qualify for automatic authorization.
  • Set a secondary email in your Parchment account in case your Oswego email becomes inactive.

Questions?

Contact Parchment support or track your order here. Download the Parchment Quick Start Guide below.

Quick Start Guide (PDF)

Ordering Transcripts via MyOswego

SUNY Oswego does not accept transcript requests by phone, fax, or email, and does not fax transcripts under any circumstances.

You can also order transcripts via myOswego under the “Student Records” tab. You may choose to:

  • Hold for Grades – Wait until final semester grades are posted.
  • Hold for Degree – Wait until your degree has been officially awarded.

Electronic (PDF) delivery is strongly encouraged as it is the fastest and most secure option. Paper copies and archived transcripts (pre-1990) typically take 5–7 business days.

Ordering Diplomas via Michael Sutter

Requests by phone, fax or email cannot be accepted.

SUNY Oswego uses Michael Sutter Company to process requests for replacement and duplicate diplomas. Students may request diplomas 24/7 online.

Michael Sutter Company

Costs

  • e-Diploma: $8 (An eDiploma is a signed and certified PDF of your diploma)
  • Printed diploma: $15
  • Apostille diploma: $25 

Questions?

If you have additional questions about replacement diploma ordering, please call the Registrar's Office at 315.312.2275.

Apostille: International Document Authentication

If you're working or studying outside the U.S., you may need your diploma or transcript authenticated through the Apostille process, which authenticates the legality of documents exchanged between participating nations. Check with your employer or school to find out what’s required.

  • Some schools or agencies may only require a notarized document with a college seal.
  • Others may need an official Apostille from New York State.
  • E-diplomas are often accepted instead of Apostille diplomas and can be authenticated online.

How to Order Authenticated Documents

Diplomas

Order online through the Michael Sutter Company.

Select "Notary Service Added" during checkout.

Transcripts

Order online through Parchment.

Choose "Regular Request - Apostille Transcript" and select "Myself" as the recipient.

Cost: $17 (includes U.S. mail).

Allow up to 2 weeks for processing after submitting your signed authorization form.

Completing the Apostille Process

SUNY Oswego will:

  • Notarize your documents
  • Send them to the Oswego County Clerk for authentication

You are responsible for submitting documents to the NYS Department of State.

Note: If your country does not accept state-level authentication, you may also need to contact the U.S. Department of State.

Questions?

For questions about the apostille process, call the Registrar’s Office at 315.312.2275.

Contact

Phone: 315.312.2136

Email: [email protected]

Office Hours

Mon-Fri 8 am–4:00 pm 
Phone Availability: Mon–Fri, 8:15 am–3:45pm

The Registrar's Office operates remotely on Fridays from June 6 to August 8.

Mailing Address

Registrar's Office
301 Culkin Hall
7060 State Route 104
Oswego, NY 13126