Human Services Leadership Institute

Overview

This microcredential provides a focused foundation in leadership and supervisory practice for new and aspiring supervisors in human services settings. Designed as a competency-based program, it builds skills in conflict navigation, work and project management, and personal and professional goal setting through real workplace examples. Organized in two tiers — Self and Relationship Management and Supervisory Skill Development — coursework supports the development of effective supervisory knowledge and skills.

This credential was developed specifically as contract training for employees of the Office of Temporary and Disability Assistance (OTDA) and is an example of the customized training that can be developed for your organization.

Who is eligible?

Office of Temporary and Disability Assistance Employees Only

Format

On-site

Credit or Non-Credit

Non-Credit

Time to Complete

Varies

Skills You'll Build

Leading with Emotional Intelligence
Interpersonal Skills for Success
Managing Stress in the Workplace
Improving Communication for Effective Leadership
Cross-Cultural Agility
Making the Transition from Worker to Supervisor
Developing Your Leadership Presence
Project Management
Work Management
Negotiation & Conflict Management
Cultivating Culture Change
Performance Evaluation

Courses

12 workshops split into two tiers:

Tier 1: Self and Relationship Management Workshops
Tier 2: Supervisory Skill Development

Build your leadership skills
Lead with Purpose in Human Services

Develop practical leadership skills for working in human services organizations and community-based settings. The Human Services Leadership microcredential helps professionals strengthen their ability to lead teams, support organizational goals and make a meaningful impact in the communities they serve.