Human Services Leadership Institute

The Human Services Leadership Institute is a competency-based program that provides new supervisors and aspiring supervisors with answers to common concerns and questions using real work examples and situations. Participants will learn skills to negotiate through conflict, techniques for work and project management, and methods for accomplishing personal and professional goals. The program currently includes two tiers of workshops designed to enhance the knowledge, skills, and abilities of new and aspiring supervisors: Tier 1 - Self and Relationship Management; and Tier 2 - Supervisory Skill Development.

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Who is eligible?

Only Office of Temporary and Disability Assistance Employees

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Instruction Method

In-person at NYS OTDA Offices, local social service district offices, online

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Credit or Non-Credit

Non-Credit

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Skills

Leading with Emotional Intelligence, Interpersonal Skills for Success, Managing Stress in the Workplace, Improving Communication for Effective Leadership, Cross-Cultural Agility, Making the Transition from Worker to Supervisor, Developing Your Leadership Presence, Project Management, Work Management, Negotiation & Conflict Management, Cultivating Culture Change, Performance Evaluation

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Time to Complete

Varies

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Courses

12 workshops split into two tiers: Tier 1: Self and Relationship Management Workshops, Tier 2: Supervisory Skill Development

For more information or questions, email [email protected].

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Human Services Leadership Institute