Ways to Get Help
Research help is available in a variety of ways. Just select the option that works best for you!
Chat
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Phone / Text
- Call (315) 312-4267
- Text (315) 878-8237
In-Person
You can get in-person research help in one of two ways:
- Stop by the Research Help Desk during our drop-in hours (see below)
- Set up a one-on-one meeting with a librarian
Virtual meeting
Schedule an online research consultation with a librarian.
Hours
These hours refer to our in-person staffing at the Research Help Desk. Texts and emails are only answered during librarian-staffed hours.
| Days | Staffed by librarians | Staffed by PRAs* |
|---|---|---|
| Monday – Thursday | 11am - 5pm | 5pm - 9pm |
| Friday | 11am - 3pm | 3pm - 7pm |
| Sunday | N/A | 5pm - 9pm |
* Student Peer Reference Assistants